How to Delete a Directory?
How to delete a Directory?
The delete directory option allows users to delete a Directory.
It is important to note that once a Directory is deleted, the Directory is gone. A user can always make a new Directory with the same information to replace the deleted one.
Steps:
1. Select the Directory
2. Select the Delete button at the top of the Directory module or use the right click menu to delete
If users are deleting more than one directory at a time, the deletion process will be automatically scheduled and done during the nightly job.
Why cant a directory be deleted?
Users are not able to delete a Directory if it is already assigned to a relationship and is in a case.
Users will need to inactivate the record so it is not added to other cases, but the directory is still seen in its current cases.
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