STAC 3 Collaboration Meeting Summary 04/15/2026

STAC 3 Collaboration Meeting Summary 04/15/2026

1. STAC Tools – Upcoming Enhancements & Functionality

New Version Announcement

  • Upcoming STAC Tools release will include:
    • Linked Files functionality
    • Improved file handling and user experience
  • Ability to:
    • Open linked files/folders directly
    • Retry failed uploads
    • Restore interrupted uploads
  • STAC Tools:
    • Runs without admin rights
    • Can be deployed independently from STAC updates

Upload Center Improvements

  • Visual upload progress
  • Retry logic for failed uploads
  • File handling controls:
    • Allowed extensions
    • Folder path configuration
    • Chunk size / parallel uploads

User Session Handling

  • Automatically:
    • Disconnects/reconnects when user changes
    • Updates based on:
      • User login/logout
      • Email changes
      • Deactivated accounts

Configuration Notes

  • Settings sync automatically from STAC
  • Manual refresh option available if needed
  • Can be configured to:
    • Run on Windows startup (recommended)
    • Deploy via group policy (silent install)

2. Reports & Hyperlink Functionality

Hyperlink Configuration

  • Reports can include clickable links using:
    • Incident ID
    • Image ID
    • Directory ID
  • Requires:
    • Proper function in SQL/report query
    • Field added as hyperlink
  • Hyperlinks:
     Work in both STAC 2 and STAC 3
     Automatically route to:
    • STAC 3 (if “Try STAC 3” enabled)
    • STAC 2 otherwise

Important Requirement

  • “Try STAC 3” button must exist
    → Used to determine correct URL routing

PDF Limitation (Crystal Reports)

  • Hyperlinks:
    • Open in same tab
    • Cannot force “open in new tab”

Workarounds

  • Right-click → open in new tab
  • Ctrl + click

Status

  • Additional walkthrough/demo planned in future meeting

3. Notes Tab – Best Practices & Functionality

  • Use Notes tab for:
    • Attorney notes
    • Detailed narrative content

 Avoid using Events tab for this purpose

Benefits

  • Better:
    • Organization
    • Security separation
    • Data structure

Formatting Capabilities

  • Rich text formatting:
    • Bold / underline
    • Color / highlight
    • Bullet points
    • Tables (Use arrow keys to navigate the cells of the table)

Additional Features

  • Autocomplete:
    • Expand short codes into full text
    • Works in:
      • Notes tab
      • Comment fields

Enhancement Requests

  • Add formatting to:
    • Investigations tab comment section
  • Potential future enhancement (ticket required)

4. Reports Tab – Configuration Requirements

  • Reports must use ONLY:
    • Current IDs
    • (Optional) User login

Limitation

  • Reports using other parameters:
     Will NOT display in STAC 3 tabs

Purpose

  • Ensures:
    • Correct context execution
    • Proper filtering based on selected record

5. STAC Tools Documentation & Support

Automation Options

  • Silent install via:
    • Group policy
    • Command-line parameters

Support Tools

  • Chatbot available:
    • Search documentation
    • Answer configuration questions

6. Law Enforcement Leave Tab (Backlog Status)

  • Still pending review

Notes

  • Being tracked during:
    • Transition to new product management system
  • Not removed — just not yet prioritized

 7. Session Timeout Configuration

Default

  • 30 minutes inactivity

Maximum

  • Up to 720 minutes (12 hours)

Configuration Location

  • Setup → Security Options 

Q&A

STAC Tools

Q: What is new in STAC Tools?
A: Linked file functionality, retry uploads, improved upload center, and ability to run without admin rights.

Q: Does STAC Tools require admin installation?
A: No. It can be installed and run without admin rights.

Q: Can STAC Tools be deployed silently?
A: Yes, via group policy using command-line options.

Reports & Hyperlinks

Q: How do I create hyperlinks in reports?
A: Use the STAC function with an ID (incident, image, directory) and include it in your SELECT statement as a hyperlink field.

Q: Will hyperlinks work in both STAC 2 and STAC 3?
A: Yes. They dynamically route based on environment. Must have the "Try STAC 3" button enabled.

Q: Why aren’t my links opening in STAC 3?
A: You likely don’t have the “Try STAC 3” button enabled.

Q: Why do hyperlinks open in the same tab in PDFs?

A: This is a Crystal Reports limitation. However, the workaround to open in a new tab is either
    1. Right-click → open in new tab
    2. Ctrl + click

Reports Tab

Q: Why is my report not showing in STAC 3 tabs?
A: It likely uses unsupported parameters. Only current IDs and user login are allowed.

Notes Tab

Q: Where should attorney notes go?
A: In the Notes tab — not the Events tab.

Q: What formatting is supported?
A: Rich text (bold, colors, highlighting, bullets, tables, etc.).

Q: Can we use formatting in Investigations tab?
A: Not currently. Enhancement requires a ticket.

Session Timeout

Q: Can session timeout be changed?
A: Yes — from 30 minutes up to 12 hours in Setup > Security Options.