• Users appreciate the new option to search drop-downs using:
• Code only
• Description only
• Both code + description

• When adding an agency on the Supplemental tab:
• Entering the agency code (e.g., “06”) does not return the agency name.
• Even typing the agency name doesn’t trigger the drop-down.
• This list is not a code-based drop-down; it is a directory list with legacy numeric shortcuts created specifically for West Palm decades ago.
• CIP will open a ticket to investigate and fix the behavior so searches act consistently with other drop-downs in a future version.
  
• Users asked whether STAC 3 should warn when the same agency + agency report number exists on another case (as STAC 2 does).
• CIP will test the behavior and review related configuration

Relationship Screen Issues (Titles, Directory Types, Blank Screen)

• Some relationship entries display “Other” instead of the correct position title (e.g., ASA, TASA).
• CIP explained:
• Titles are driven by the directory type linked to each relationship type.
• Missing or incorrect directory type assignments can cause incorrect options.

• After adding or modifying a relationship:
• The entire relationship tab becomes blank.
• Switching tabs and returning sometimes restores it.
• Issue occurs most often when adding multiple relationships in succession.

• Issue is intermittent and difficult to duplicate.
• No visible error messages appear.
• CIP will check error logs around the timestamps reported by SA19.

• CIP will attempt to reproduce.
• Users should send:
• Screenshots
• Timestamps
• Case numbers, if possible

Communication Message Translation (STAC 2 vs STAC 3)

• In STAC 2, users can view:
• Original message
• Translated message
• Users asked if STAC 3 could display both.

• STAC 3 displays messages like a text conversation to avoid clutter.
• If the message was translated by STAC, it will display the message in the language and show a button to translate (similar to social media options) 

Check (Worthless Check) Module Discussion

User Question

• Will STAC 3 include a check module?

• Circuits still receiving cases:
• SA5, SA10, SA16, SA3
• Volume is extremely low (e.g., ~10 cases per year).

• A full module may not be necessary due to low usage.
• A lighter approach may be implemented:
• Allow circuits to add check records manually after case creation.
• No “wizard” or automated workflows needed.

Document Search: Inactive Users & Keyboard Selection

• Document Search → “Created By” drop-down:
• Shows inactive users
• Does not allow keyboard tab selection
• Tabbing selects the wrong user

• Behavior is similar to earlier drop-down inconsistencies.
• CIP will investigate and correct the user list + keyboard behavior.

Image Module Enhancements

• Drag-and-drop works in case images, but not in directory images.
• CIP confirmed this is not expected behavior and will review.

  Image Rotation Requests

• Temporary rotation for viewing is feasible.
• Permanent rotation poses challenges:
• Evidence must remain unchanged after upload.
• Any modification could violate chain of custody principles.
• Could disrupt storage and backup structures.

• Add temporary rotation that:
• Only affects the on-screen view
• Does not persist when leaving or reloading the image

 Cloud Migration Feedback

• Bryan Buckles shared extremely positive feedback about migrating from on-prem servers to the CIP-hosted cloud.
• Benefits included:
• Reduced server maintenance burden
• Increased reliability
• Bryan encouraged other circuits to consider hosted deployment.

UI & Usability Feedback

• Clearing filters in User Status clears the results but still displays the previously selected filters.
• CIP clarified:
• CIP will review unexpected behavior shown in the demo.

• When selecting a new case (e.g., using Ctrl+Click), the detail panel does not update until the user clicks the case again.

• The panel should auto-refresh
• Or the grid should avoid refreshing prematurely

• STAC 3 defaults disposition date to today.
• requested:
• Either no default date
• Or a configurable default

• Case notes
• Event comments
• Request comments

• Grid view
• Detail pane

• Formatting is preserved only in Edit mode, not in-grid.
• The grid cannot display multi-line formatted text without:
• Significant performance impact
• Very large rows consuming screen space

• Improve formatting in the View More module
• Possibly retain formatting in the detail panel without expanding grid height

• Users want to enforce a required event (e.g., destruction date event) before disposition.

• Required events per Wizard
• Event rules applied by case type
  
  - Instructions will be added to the knowledge base.

 Copying Case Info for Emails

• Users want a cleaner “Copy Case Header Info” format for pasting into email.
• CIP: Not yet implemented, but on the list.

• STAC 2 displays the name of the report when opened.
• STAC 3 does not.
• Attorneys requested that STAC 3 include the report name when previewing.

• Multi-select and right-click → open selected cases
• Similar behavior as “My Open Cases”

• Ability to click the year segment and open a list of cases for that year.

• In STAC 3, enabling “Discovery = Yes” does not immediately show in the grid; requires manual refresh.

• Already logged
• Will be fixed with a screen refresh trigger

• In STAC 2, redacted images do not inherit comments from the original.

• confirmed:
• This is fixed in the latest STAC 3 version RC2. 

Q&A