STAC 3 Release Status & Bug Fixes
the new STAC 3 release is delayed due to a cluster of small
but important fixes. Version RC-2 was released 11/20/2025. Priority remains stability, bug resolution, and security
improvements before adding enhancements.
Sealed Case – Clerk Number Issue
Issue:
When changing a case to sealed, STAC 3 automatically checks “Apply to
Clerk,” differing from STAC 2 behavior.
Fix:
CIP will correct the default behavior, so clerk numbers are not
unintentionally altered.
Workaround:
User can manually uncheck the box.
Image Review, Converted Files & File Display Problems
Duplicate Image Review Entries
reported image review entries appearing multiple times
and/or under the wrong defendant.
Converted Files Not Displaying
Reported that PDF files from the conversion folder display
in STAC 2 but do not display in STAC 3.
Preview for JPEGs Parsed via Link Parser
JPEGs processed through link parser show no preview in icon
mode.
Reopen Case Wizard Severity Level Event Missing
Missing Severity Level Field
This is critical for PD reporting and will prioritize
a solution.
Reopen Case Configuration Error
Error: “Arrest event for reopen cases invalid
configuration.”
Usability & Workflow Enhancements
Field Validation & Matching Behavior
STAC 3 validates on code + description, not code-only,
causing slower data entry.
Clipboard / Batch Entry Feature
STAC 2 allowed “clipboard” batch entry for repetitive
events/images/addresses.
Per-Screen Reset Settings
Request for per-screen reset, not global reset.
Session Timeout & Activity
Users are being logged out while:
Typing
notes
Pausing/playing
media
Switching
tabs briefly
CIP confirmed:
Admin-controlled
timeout settings coming in next release (RC-3).
CIP
will examine what counts as “activity” to prevent premature logout.
Note
restoration not working properly, confirmed bug being corrected in RC-3.
Messaging, Templates & External Email
Sending to External Email Addresses
Reported difficulties adding non-directory emails in
Discovery.
Default Message Templates
Users want a default template per screen.
Status:
A new setting is planned and will allow custom defaults per screen
(e.g., Image Tab vs Communication Tab).
Transcription & Speaker Identification
Speaker Labels Missing in Transcript Exports
Timeline estimate: mid-2026 for full integration; speaker
labels may arrive sooner.
Linked Folders, Client Tool & Security
Linked Folders vs Linked Files
Linked
Folders will remain
Linked
Files are being phased out for security reasons
Users
should plan workflows around folders, not individual files.
New Client Tool
Improved Login Security
Organizational
email logins
Two-factor
authentication support
FDLE
security requirement alignment
Scoresheet Life Sentence Calculation
User
reported:
STAC 3 incorrectly
calculates life sentences (shows 44 years).
STAC 2 calculates
correctly.
CIP
believes:
Data for one of the scoresheet sections may not be mapping correctly.
Need
to:
Review the specific case
Compare STAC 2 vs STAC 3
values
Confirm the fix after
release
Directory Compression & Metadata Issues
Missing User/Date Metadata After Conversion
Old entries imported from conversion may not have user/date
metadata.
requested
CIP add a placeholder (e.g., “No User” or “System”).
CIP
will look into inserting placeholder values.
Compression Workflow
SA12 & SA5 identify the “most recent” directory version
by modified date.
Missing modified date makes that impossible.
Fix is under review.
Administrative
Mode & Permissions
Admin Can Edit Any Note
Admin Mode Toggle
CIP
is reviewing how to replicate STAC 2’s “Admin Mode” toggle.
May
not be implemented exactly the same way.
Some
functions (like event editing) may require future admin permissions
enhancements.
Misc. Workflow & Training Topics
Hyperlink Truncation in Merged Documents
Reported that hyperlinks with dashes truncate after
overnight refresh.
Default Document Tab Behavior
Preview vs Log view does not persist.
Document Viewer Jumping to Top
Users report jumping to top when clicking inside a long
document.
Q&A
Q: Why does STAC 3 auto-check “Apply to Clerk” when
sealing a case?
A: It’s an overlooked configuration difference from STAC
2. CIP will correct this behavior (RC-3) so clerk numbers remain unchanged unless
explicitly modified.
Q: When all records on the Image Review are selected, once a user deselects one record, it is actually deselecting 5 records?
A: CIP believes duplicate submissions or review flags
may be repeating. Rafael will attempt to reproduce and follow up directly.
Q: Why don’t converted PDFs or link parser JPEGs preview
in STAC 3?
A: Preview engine currently loads only certain file
types locally to prevent performance degradation. Files routed through
conversion/archive may not load previews. CIP will evaluate options.
Q: Can severity level be required on the Reopen Wizard
but not the Case Wizard?
A: Yes. CIP is exploring a wizard-only event
requirement or placing the field directly on the Reopen Wizard. Fix prioritized
for PD reporting accuracy.
Q: Why is code validation slower in STAC 3?
A: STAC 3 matches on code + description, which is
more helpful for new users but slower for power users. Next release includes
per-user matching mode:
Code
only
Description
only
Code
+ Description
Q: Will clipboard/batch entry return?
A: Yes. CIP confirmed clipboard functionality from STAC
2 will be added to STAC 3.
Q: Why are users being logged out during active typing or
media review?
A: Timeout logic does not currently treat typing or
video playback as “activity.”
Fixes:
Adjustable
timeout in next release (RC-3)
CIP
reviewing activity triggers
Note-restore
bug confirmed and will be fixed
Q: Can we set default message templates per screen?
A: The ability to set default templates and values are coming in a future version. Feature is planned and will resolve
inconsistencies between Image and Communication tabs.
Q: Will transcripts show speaker labels like Axon?
A: Yes. planned.
Submitting a ticket will help prioritize the feature. It is important to understand that STAC and AXON are different companies and products. They are not intended to work in the same way.
Q: Why are linked files being removed?
A: Linked files present serious security risks. Only
linked folders will be supported going forward.
Q: Will admin mode return?
A: CIP is reviewing which STAC 2 admin functions need
to be replicated. Some features will be automatic; others may require a
permission toggle in the future.