1. Multi-Factor Authentication (MFA) – Overview &
Implementation
MFA functionality in STAC (STAC 2 + STAC 3) and noted that
most agencies are not currently using it.
How MFA Works
Login Flow
User
logs in with credentials
First-time
setup:
Scan
QR code
Register
device
Future
logins:
Reset Scenario
If a user loses their device:
Key Limitations
All-or-Nothing Setting
Applies
to:
Internal
users
External users (law enforcement,
etc.)
Security Guidance
Forgotten Phone Scenario
Hardware Token (YubiKey)
2. Case Actions – Right-Click Functionality (Core STAC 3
Behavior)
Key Change from STAC 2
All major case actions are now accessed via:
Right-click on case
in Case Search grid
Available Actions
Edit
case details
Change
case number / clerk number
Add:
Event
Note
Relationship
Request
File /
Dispose / Reopen case
Delete
case (if permitted)
Transfer
/ Consolidate / Compress case
Copy vs. Duplicate Case
Copy
Duplicate
Creates
new case with:
Relationships
Charges
Images
Certain
events
UI Behavior
3. Core UI Navigation Enhancements
Right-Click Indicator
Double-Click Functionality
4. Multi-Select Functionality
Selection Methods
Control Key
Shift Key
Select All
Known Issues / Feedback
Performance Issue
Action: CIP to review
Image Tab Limitation
Multi-Range Selection (Excel-style)
5. Copying Records Between Cases
Supported
How
Key Behavior
Limitation
Cannot copy to
multiple cases at once
➡ Must copy one case at a time
6. Export to Excel (All Grids)
Functionality
Available
on all grids
Exports:
Used for:
Validation
Reporting
External
review
7. Screen Layout / Divider Behavior
Resizable Panels
Users
can:
Collapse
/ expand panels
Resize
sections
Important Behavior
Reported Issue
➡ Likely due to resolution
differences
8. Image Tab – Key Clarifications
Navigation
ALL vs ROOT
ALL
ROOT
Folder Behavior
Known Limitation
➡ Future enhancement under
review
9. Movable / Dockable Windows (Major UX Feature)
Functionality
Users can:
Move
windows (notes, relationships, etc.)
Minimize
Dock
to side while reviewing information in the background
Key Benefit
Allows
working across:
Multiple
cases
Multiple
tabs
Without:
Losing
work
Opening
duplicate tabs
10. Image Thumbnail Limitation (CIP Storage)
Current Behavior
Reason
➡ Under review for future
enhancement
11. Notes Tab – Email Formatting Issue
Issue
Status
12. Jury Instruction – Multi-Select Limitation
Issue
Recommendation
Configuration Insight
13. Image Tab UI Issues (Resolution-Based)
Issues Reported
Planned Fix
Workaround Identified
Press TAB key to move
into hidden search field
14. Grammar Check Limitation in Documents
Issue
STAC
supports:
Does
NOT support:
Constraints
CIP Response
Suggested Workarounds
15. Next Release Timeline
Q&A
MFA / Security
Q: Can MFA be enabled for only certain users?
A: No. MFA is all-or-nothing for the entire agency.
Q: What happens if a user forgets their phone?
A: Admin must reset MFA or disable it for the entire agency (not recommended).
Q: Does STAC support hardware tokens like YubiKey?
A: No direct support. Possible workaround via Microsoft authentication.
Case Actions
Q: Where are case actions located in STAC 3?
A: All actions are accessed via right-click on the case list grid. This includes where users can edit case information such as Case sub type and Case warnings.
Q: What is the difference between Copy and Duplicate
case?
A: Copy = basic info only. Duplicate = full case structure (charges,
relationships, images).
Multi-Select
Q: How do I select multiple records?
A: Once the first group selection is made, then the checkboxes appear and the user can continue to use the CTRL or SHIFT keys or use the mouse to select the checkboxes.
Q: Why is multi-select slow with large datasets?
A: Performance issue currently under review; no visual loading indicator.
Q: Can I select multiple ranges like Excel?
A: No. Not currently supported.
Images / Copying
Q: Can I copy images to multiple cases at once?
A: No. Must copy one case at a time.
Q: Does copying images duplicate files?
A: No. It references the same file.
Q: Can I copy folders between cases?
A: Not currently supported.
Image Tab Behavior
Q: What is the difference between ALL and ROOT?
A:
Q: Why don’t some images show thumbnails?
A: Only local files will show in the thumbnail. Files stored in CIP Portal do not currently generate thumbnails.
UI / Navigation
Q: Can I move or dock windows in STAC 3?
A: Yes. Windows can be moved, minimized, or docked.
Q: Why are my screen panels shifting?
A: Likely due to different screen resolutions (laptop vs monitor).
Notes / Formatting
Q: Why do email addresses disappear after saving a note?
A: Known issue. They are still there but not displayed properly until editing. Investigating issue for a solution.
Jury Instructions
Q: Can I multi-select jury instructions in the wizard?
A: No. Enhancement requested.
Q: Why do too many instructions appear?
A: May need to review “Generic” flag configuration.
Search / UI Issues
Q: Why can’t I click into the search bar on smaller
screens?
A: UI resolution issue that will be corrected in version RC-5. Use TAB as a workaround.
Documents / Grammar
Q: Does STAC support grammar check?
A: No. Only spell check is supported.